How to Have Your Guests Have an Enjoyable Experience in Your Holiday Home
A holiday home can be a great way to earn whether this is a side hustle or your main source of income.
In order to achieve success with this type of business, you need to make sure that your guests have an enjoyable experience.
This can lead to repeat business, word-of-mouth referrals, positive reviews, and a good reputation. So, how can you make sure your guests have a great time at your holiday home?
Provide a Welcome Pack
First, you should put together a welcome pack for your guests.
This will help them feel welcome in your holiday home and give you a chance to communicate important information, including check-in and check-out times, the Wi-Fi password, emergency contact details, appliance instructions, etc.
You could also leave a few snacks and a bottle of wine to help them feel welcome.
Attention to Detail
Small details matter when it comes to holiday homes. There are several small touches that can go a long way to improving your guests’ experiences, such as different glasses for different drinks, supplying drinks like tea and coffee (or perhaps something the area is known for), and amenities like a hair dryer.
You should also make sure your home is equipped with high-quality, attractive, and functional furniture with plenty of storage for them to unpack and get settled.
Clean & Well-Maintained
There is nothing worse than staying somewhere that is unclean and messy. This is why you should perform a deep clean after every guest or even hire a professional cleaner.
Additionally, be sure to replenish supplies like hand soap, toilet rolls, and anything else that your guests will use.
If there are any issues with the home, such as broken appliances, these need to be fixed/replaced.
Outdoor Space
A nice outdoor space can make all the difference, especially for summer bookings (likely to be the busiest period of the year).
You should have comfortable outdoor furniture, exterior lighting, and a BBQ so that people can relax and enjoy your space during the good weather.
A hot tub could be an upgrade that helps your property stand out from competitors in the area!
Feedback & Improvements
Finally, you need to ask for feedback from your guests and act on this feedback.
A guest book allows them to easily leave comments and reviews that other guests can look through, and you should also respond to any online reviews. Being active on social media can encourage engagement and boost your visibility.
This post should give you a few ideas for ways to improve your holiday home.
By making these improvements, you can encourage repeat business from customers, encourage word-of-mouth referrals, attract new customers, and develop a positive reputation.
This should all help you achieve higher levels of success with your holiday home while ensuring your guests have the best possible experience.
